Question 1

What is SolvoCard?

Accepted Answer

SolvoCard is a service that lets you create virtual Mastercard cards funded with cryptocurrency. You can use these cards for online shopping, subscriptions, and digital payments anywhere Mastercard is accepted.

Question 2

How do I create an account?

Accepted Answer

Sign up with your email address at solvocard.com. After verifying your email, you can access your dashboard to deposit cryptocurrency and create virtual cards.

Question 3

How quickly can I create a card?

Accepted Answer

Once your cryptocurrency deposit is confirmed on the blockchain, you can generate a virtual card instantly. Card details are immediately available in your dashboard.

Question 4

What verification is required?

Accepted Answer

NO KYC ever. SolvoCard only requires an email address to create an account. We never ask for photo ID, selfies, proof of address, or any personal documents. Your privacy is fully protected.

Question 5

What cryptocurrencies can I deposit?

Accepted Answer

We support Bitcoin (BTC), Ethereum (ETH), Tether (USDT), USD Coin (USDC), Monero (XMR), Solana (SOL), Litecoin (LTC), Dogecoin (DOGE), Bitcoin Cash (BCH), BNB, Polygon (MATIC), Toncoin (TON), and more.

Question 6

How long do deposits take?

Accepted Answer

Deposit times depend on blockchain confirmation requirements. Bitcoin typically takes 1-3 confirmations (10-30 minutes), Ethereum about 12 confirmations (3-5 minutes). Your dashboard shows real-time status.

Question 7

What is the minimum deposit?

Accepted Answer

Minimum deposits vary by cryptocurrency to ensure the amount covers network fees and provides usable card balance. Most coins have a minimum equivalent to approximately $10-20 USD.

Question 8

What fees apply to deposits?

Accepted Answer

SolvoCard charges a conversion fee on deposits (typically 2-3%). Blockchain network fees are paid separately to miners when you send crypto. Exact fees are displayed before you confirm.

Question 9

How do virtual cards work?

Accepted Answer

Virtual cards function like physical Mastercard cards but exist only digitally. You receive a card number, expiration date, and CVV in your dashboard. Use these details for online purchases.

Question 10

Can I create multiple cards?

Accepted Answer

Yes, you can create multiple virtual cards for different purposes — separate cards for subscriptions, shopping, or specific merchants. Each card has its own balance.

Question 11

Where are virtual cards accepted?

Accepted Answer

Your SolvoCard virtual Mastercard is accepted at millions of online merchants worldwide — anywhere that accepts Mastercard for online payments.

Question 12

Can I freeze or delete a card?

Accepted Answer

Yes, you can freeze a card temporarily or delete it permanently from your dashboard. Freezing prevents new transactions while preserving the balance.

Question 13

Can I add my card to Apple Pay?

Accepted Answer

Yes, you can add your SolvoCard to Apple Pay on iPhone, iPad, Apple Watch, and Mac. Go to the Wallet app, tap +, and enter your card details from the SolvoCard dashboard.

Question 14

Can I add my card to Google Pay?

Accepted Answer

Yes, add your SolvoCard to Google Wallet on Android phones and Wear OS devices. Open Google Wallet, tap + to add a card, and enter your card details.

Question 15

Does tap-to-pay work in stores?

Accepted Answer

Yes! Once added to Apple Pay or Google Pay, you can tap to pay at any contactless terminal. Your crypto-funded balance works just like any other card.

Question 16

Are there extra fees for mobile payments?

Accepted Answer

No additional fees for using Apple Pay or Google Pay. Standard SolvoCard fees apply as usual.

Question 17

What is 3DS Secure?

Accepted Answer

3D Secure (3DS) is an additional security layer for online payments. When making purchases at 3DS-enabled merchants, you verify the transaction in your SolvoCard dashboard or app.

Question 18

How do I approve 3DS transactions?

Accepted Answer

When a 3DS verification is required, you receive a notification. Log into your SolvoCard dashboard to review and approve or decline the transaction.

Question 19

Is my card information secure?

Accepted Answer

Yes. Card data is encrypted and securely stored. We use industry-standard security practices. Apple Pay and Google Pay add extra security through tokenization.

Question 20

What happens if I suspect fraud?

Accepted Answer

Immediately freeze your card from the dashboard and contact support. We can investigate suspicious activity and help protect your account.

Question 21

What billing address should I use?

Accepted Answer

When a merchant asks for a billing address during checkout, use the billing details provided in your SolvoCard dashboard. You can find these under your card details. If your payment is declined, make sure the billing address you entered matches exactly what is shown in your dashboard.

Question 22

My payment was declined. What should I do?

Accepted Answer

If your payment was declined, first verify that you are using the correct billing address from your dashboard. The billing address must match exactly, including the zip code. Also ensure your card has sufficient balance and is not frozen. If the issue persists, contact our support team.

Question 23

What fees does SolvoCard charge?

Accepted Answer

Fees include: card creation fee, crypto deposit conversion fee (2-3%), and transaction fees on certain purchases. Exact fees are shown in your dashboard and before any action.

Question 24

What are the spending limits?

Accepted Answer

All accounts enjoy the same generous limits: $25,000 monthly spending, $10,000 maximum card balance, and unlimited card creation. No tiered verification needed.

Question 25

Are there maintenance fees?

Accepted Answer

No monthly maintenance fees. The only fee is a one-time $99 card creation fee. Check the current fee schedule in your dashboard for details.

Question 26

Do I need verification for higher limits?

Accepted Answer

NO KYC ever. All accounts receive the same $25,000 monthly limit without any identity verification. Your privacy is always protected.

Question 27

Can I reload my card?

Accepted Answer

Yes, you can top up your card balance anytime by depositing more cryptocurrency. There are no limits on how often you can reload.

Question 28

How do I add more funds?

Accepted Answer

Go to the Deposit section in your dashboard, select your cryptocurrency, and send to your unique deposit address. Balance updates after blockchain confirmation.

Question 29

Can I move balance between cards?

Accepted Answer

Yes, you can transfer balance between your virtual cards from the dashboard. This is useful for consolidating or separating funds.

Question 30

What happens if I overfund?

Accepted Answer

Excess funds remain in your account balance and can be used for new cards or future top-ups. There is no penalty for larger deposits.

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